Magnetic charging, built for South Africa
MAGLINK

Returns & warranty

If a MAGLINK product is not right for you, or does not perform as it should, here is exactly what happens next.

Return window

[CONFIRM RETURN WINDOW]

Warranty period

[CONFIRM WARRANTY PERIOD]

Condition

Returns must be unused and in the original packaging. Faulty products are handled through the warranty process instead.

How to claim

  1. 1Email or WhatsApp support with your order number and a short description of the issue.
  2. 2Send clear photos or a short video of the product and packaging.
  3. 3We confirm whether it is a return or a warranty claim and send return instructions.
  4. 4Once received and inspected, we repair, replace or refund.

Support: hello@maglink.co.za · WhatsApp +27 71 000 0000

Start a claim